Please note: Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

Taxes & Duties

All products sold on our website are subject to UK taxes, if we are sending to an address within the United Kingdom prices are subject to Value Added Tax (VAT). VAT will be automatically deducted from all orders being shipped to an address outside the UK, however, you may be liable for local taxes and duties upon arrival in your country. It is the customers responsibility to check with their countries import regulations prior to purchasing. It is the customers responsibility to pay these fees prior to delivery. You will not be refunded for refused deliveries as these orders may be destroyed.

Copyright

The content of this website is the property of Springbank Distillers Ltd, and is run from the companies Headquarters in Campbeltown on behalf of the Campbeltown and Edinburgh Cadenhead shops.

Privacy Policy

We do not disclose personal information to third parties unless it is necessary to complete a purchase e.g. to our delivery agents. Some personal information is collected when purchasing or registering. This information is collected so that we can contact you regarding your order / delivery. Please see our Privacy Policy for full details.

Payment Methods

Payment can be made by debit or credit card through Stripe.

Returns and Refunds Policy

Please check your deliveries on arrival, also please do not accept delivery of any package which appears damaged. If you are unhappy with your purchase we will happily refund your money or exchange them if you inform us within 7 days of your goods being delivered or membership being activated.

All unwanted goods must be returned to us in good condition and must be properly packaged to avoid damage in transit. We will not pay to have unwanted goods returned to us unless the product is defective in some way. We may require proof of damage.

Accuracy

Although we endeavour to ensure the accuracy of information on our website, mistakes can happen and prices and specifications can change without notice. All goods are limited releases and are subject to availability.

Age Restriction

By using our website you are confirming that you are of legal age to purchase alcohol in the country in which you reside.

Law

All transactions will be subject to Scottish Law. The website has been created by Verb Digital and is owned by Springbank Distillers Ltd.

For more information please check out our Frequently Asked Questions